Frequently Asked Questions
Through our customizable platform merchants have the ability to send payments to their customers. Simply put, the merchant opens an SAO account and funds that account. The merchant has their customers open an SAO account. The merchant simply moves funds to their customers account.
How Sao operates
Fiat can be sent to multiple client bank accounts in multiple countries via SEPA/SWIFT.
Yes, a client needs to go through an easy registration process.
Your SAO wallet is automatically created during the registration process.
A merchant’s account would be closed if they were found on any sanctioned list (e.g. OAFC, EU, UN, HMT, etc.) for any kind of crime, ranging from money laundering to terrorism financing, drug trafficking.
KYC / AML procedures allow us to protect our clients from scams/fraudulent activities. By implementing these procedures, SAO clients confirm their transactions are legal.
In most cases, SAO processes verification automatically in a few hours’ time. If you submit a document that does not comply with our requirements, we will need to review it manually: This process takes longer than usual, as we will need to contact you several times and inform what additional verification documents you need to provide. Please, make sure you indicate your legal name as shown on your identification document while registering to SAO.